BIR Make it Better Service Award

The BIR  Make it Better Service Award.

The award, previously supported by IEL,  will be given to the group of people who have demonstrated the best improvement in an aspect of service delivery by making it more effective, or have improved patient experience. This might be an innovative design of a piece of kit or changes to a patient pathway that has improved patient comfort or made the pathway less invasive, reduced delays or improved the environment for the patient.

In light of the COVID-19 situation, the closing date for 2020 has been postponed to 30 September

Winners of the 2019 Award

Make it Better InHealth_UKIO 2019_3 A collaboration between between InHealth, Surrey County Council Adult Social Care, Surrey & Border Partnership NHS Foundation Trust Learning Disability Liaison Service and Surrey Choices has been presented with the BIR/IEL Make it Better Award for their work on improving the access to breast screening service for people with learning disabilities.The award was presented at the UK Radiology and Oncology Congress in Liverpool on 11 June 2019.


Image: Jane Jeffries, Jackie Macklin, Katie Hougham and Chrissy Zelanyenski with Phil Neale from IEL.


Make it Better InHealth_UKIO 2019_2Dr Elizabeth Loney and her team from County Durham and Darlington NHS Foundation Trust won Highly Commended for their project to replace two privately owned and run MRI scanners saving Trust £c3m.


 Image: Dr Elizabeth Loney with BIR CEO Simon Thompson.

Apply for the 2020 Award. Closing date 30 September 2020

Application Form

Criteria and Guidelines

General criteria

  • The award is open to groups of people from either an imaging department, radiotherapy department or from a medical physics department who may be either BIR members or non-members.
  • Applications MUST demonstrate that the delivery of a particular service or patient experience has improved. This may be by reducing cost, increasing throughput, by improving diagnostic quality leading to better outcomes, better infection control, higher staff or patient satisfaction or has improved comfort, or reduced motion of the patient as examples. This list is not exhaustive but is given as examples.
  • The award is in the form of a plaque and sponsorship to attend the BIR Annual Congress of up to £1000.

Application criteria

  • Applications must be made via the BIR’s application form and include supporting documentation which MUST include the following:
    • Identification of the need
    • What was developed
    • Resources used
    • Evidence of feedback from patients and/or staff
    • Evaluation of success of project

The funding and sponsorship for this award is provided by IEL.

Previous Winners

2018      Mrs Victoria Ballard, Ms Katherine Day and Dr Madhumita Shrotri from the Brighton and Sussex University Hospitals Trust,

2017      Dr Amit Bahl & Team     

2016      Dr Aniket Tavare, Dr Sam Hare, Dr Dean Creer and Dr Ash Saini

2015      Dr Elspeth Whitby, Dr Marta Cohen, Dr Amaka Offiah and Dr Ashok Raghavan

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