A: We recommend that you use a wired broadband connection, or better, to participate in live webinars. Slow internet connections will cause loss of quality, echoes, delays and even dropout of both audio and video content.
To provide the best possible broadcast quality, we use a high speed fibre optic connection at BIR and preload the webinar content. During the live broadcast, we constantly monitor the presentation to check the quality. We broadcast at high bandwidth to ensure that the broadcast recording quality is as good as possible. If your connection is slow you will not be able to get all the content in real time.
Interactivity is one of the important benefits of a live "meeting". If your internet connection is slow or intermittent, you may not be able to hear clearly what is being said, or even use the chat function in good time for the presenter to notice and respond to your question before moving on to the next topic.Participants using wireless will probably experience poor quality and delays, particularly in media heavy presentations and at certain times of day, which vary with location. There is no separate "mobile" version.
For further information: firstname.lastname@example.org, or call Sunny Yang on 020 3668 2239
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